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  1. Plarium Support Center | Strategy Games
  2. Stormfall: Rise of Balur
  3. Frequently Asked Questions

Frequently Asked Questions

  • Why wasn’t our Marshal demoted after 7 days of inactivity?
  • How do I earn Aether points to collect special Trunks of Power?
  • How can I find my missing Units?
  • According to the League Hall Statistics, some of my Units are missing. What happened?
  • Where are the Units that I dispatched to the Hamlet?
  • My Units did not attack/capture/spy on the Hamlet. Why did this happen?
  • I dispatched Units to attack another Lord or Lady, but they returned without doing battle. What happened?
  • I received Units as a Reward for Quests, League Quests, and Tournaments. Where did they go?
  • Daily Loyalty Roll Rewards
  • Why did I suffer such massive losses in Battle?
  • Why has my reward for the Multiplier Tournament not been multiplied?
  • Why haven't I received a Tournament Reward?
  • Why haven't I received my Reward for the League Quest?
  • My Sapphires disappeared for no reason. Why did this happen?
  • Why did I not receive any Points for the Battleground Tournament?
  • Why did I receive no Resources from my last Raid?
  • Why I can't train more Units? My Training Queue has not reached its limit.
  • I collected Resources from a Hamlet, but I did not receive my Reward from the Quest. Why?
  • I reached the Top 10, but I still cannot build the Emperor Arwing statue. Why?
  • I was banned from the League Chat. Why?
  • Our League downgraded an enemy League Fortress but we still can't upgrade our own. Why?
  • How do I earn Points during Dragon Tournaments?
  • My Castle Skin disappeared! Why?
  • How do Battlegrounds work?
  • How do I maximize my Rewards at Battlegrounds?
  • How do Food Consumption Reduction items work?
  • Bonuses for reaching new Paragon Levels
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