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Before sending your request, make sure you have performed the Ultimate Loading Troubleshoot. If it didn't help, please attach the .HAR file made according to these instructions to your request.
If you want to report a bug, please use the forums to notify our development team directly.
If you experience any of the issues below, please perform the Standard Loading Troubleshoot step-by-step. Please proceed to the next step if the previous one didn't help (~10 minutes):
- - Game does not load
- - Game stuck at 80-90%
- - Black or White Screen
- - Lagging or Slow performance
If you experience a game loading issue, please choose your game below to find out how to solve the case.
Plarium Play launches quickly and without any problems.
The game I play on Plarium Play starts fast and without any problems.
While playing via Plarium Play there are no technical issues, everything works fine.
I had some issues when starting the Plarium Play app:
I had some issues with starting the game on Plarium Play, but the app itself works well: