You will not receive a Tournament reward in the following cases:
1. You didn't manage to earn the minimum required amount of Tournament Points.
2. You were competing in a League Tournament while you were not a permanent League Member (i.e. you had not passed the 7 Day Trial Period).
Please note that if your League Rank is "Neophyte", or if the more than 50% of the Tournament's duration has already passed by the time your League Trial Period ends, you will not be able to contribute Tournament Points in League Tournaments.
There are 3 main types of Tournament Rewards. These are:
- In-game currency (Sapphires)
- Items (including Resources)
- Units
Upon successful completion of a Tournament, in-game currency is added directly to your balance, Items are sent to the "My Items" menu, and any Units you won are sent directly to the Catacombs.
Remember that any Resources you receive as Tournament Rewards are presented to you in the form of Packs. These Packs are stored in the "My Items" menu, and they must be activated before the Resources inside can be used.
If your Rewards do not arrive as planned, you should restart the game and try again.