Email or password doesn't work
There was an error with your email/password combination.
If you see such an error, please reset your password. Just click the button below and enter the Email address that you use to log in to the account. Then follow the instructions in the email to set up a new password.Cannot restore password
No account matching this email address was found.
An error has occurred. Please clear your browser's cache and try again.
Invalid email address.
If you see one of the errors mentioned above, double-check if the email you are using is correct, does not contain any typos and extra symbols. If you do not remember your email, please contact us and indicate the following data:
- coordinates (x; y) of the account in question;
- email you were trying to use;
- your current balance of the in-game currency;
- the date and the amount of the last payment and the screenshot illustrating your purchase confirmation.
Game doesn't load
If you experience any loading issues, please refer to the Ultimate Loading Troubleshoot.
Follow the instructions in the pop-up window: click "Copy" -> "Support" and paste the code of the error.
Cannot log in to Facebook
If you do not remember the password of your Facebook profile, please check these password restoration instructions.