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Technical
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Account
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Payments
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How do I unlink my PayPal account?
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How do I delete my credit card?
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How do I choose the country whose currency will be used for payments?
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I made an accidental purchase in-game. What should I do?
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I made a payment in the game, but did not receive my purchase. What should I do?
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Why can't I make a payment?
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Why is the in-game bank/payment window not opening?
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How do I unlink my PayPal account?
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Violations
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Game Guide
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Frequently Asked Questions
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Adventure Missions Have Disappeared
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Are there any bonuses in the game?
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Campaign Adventures
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Can buildings be destroyed?
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Can I cancel an attack, construction, upgrade, or trade offer?
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Can I change my Haven’s name?
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Can I send Rubies to other players?
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Can I skip the tutorial?
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How can I restart the game from the beginning?
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How do I find my ID?
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How do I liberate my Haven from a Blockade?
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How do I modify or destroy existing buildings?
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I bought Upgrade Etchings, but they are not on my balance.
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I cannot get my reward for Daily Crew Roster . What should I do?
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Why did I not acquire any Resources after my last Raid?
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Why do not I get PvP points?
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Adventure Missions Have Disappeared
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Rubies, Resources & Items
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Units & Player Interactions
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Battle outcome. Core points & insights
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Battle reports about the Allies' Havens interactions
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How can I find my missing troops?
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How can you raid a Haven over the available raid attempts
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I should have a novice protection but my Haven was attacked by another player.
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My troops dispatched for Attack or Blockade returned without attacking my contestant
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Troops attacked a target different from the one I'd selected
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Why did I receive no Resources from the Raid?
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Battle outcome. Core points & insights
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Events & Quests
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Brotherhoods, Bastions & Presidios
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Map, Prizes & Treasure Islands
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Haven Development