You will not receive a Tournament Reward in the following cases:
1. You didn't manage to earn the minimum required number of Tournament Points.
2. You were competing in an Alliance Tournament while you were not a full Alliance Member (i.e. you had not passed your 7-Day Probation Period).
If your Alliance Role is "Trainee," or if more than 50% of the Tournament's duration has already passed by the time your Alliance Probation Period ends, you will not be able to contribute Tournament Points in Alliance Tournaments.
There are 3 main types of Tournament Rewards. These are:
- Diamonds
- Items (including Resources)
- Units
Rewards are given out when a Tournament ends. Diamonds are automatically added to your balance, Items are sent to your Inventory, and any Units you won are sent directly to your Bunker.
Any Resources you receive as Tournament Rewards given in Packs. These Packs are stored in your Inventory, and must be applied before the Resources inside can be used.
If you don’t receive your deserved Rewards, restart the game and check again.