Your game coordinates e.g. "x:100 y:-200" or id e.g. "um111222" or "pm111222" without quotation marks.
Briefly describe the situation. Our support team will get back to you as soon as possible.
The "Bug report" category is no longer available for submitting requests. There could be no critical bugs in the game right now. What may seem to be a bug can actually be a gameplay thing. Please discuss it on our forum